Decision Making at a click away………. REALLY??

I recently read in Hindustan times about planning commission’s new plan of connecting bureaucrats by internet to enhance the decision making ability of the government. They claim that the existing one (RAX) which includes connectivity through hotline applications which connects only top personals is not competent enough.. Montek Singh Ahluvalia proudly said, “1.5 crore voice and visual interconnectivity will certainly put decision making in the fast track mode”
I truly agree to this plan that the connectivity amongst the bureaucrats will be enhanced and they will seriously be at a click away but I doubt on whether this will intensify the decision making ability.

One factor that the intellectuals suggesting these solutions do not take into account is the massive bureaucracy of India numbering over eight million altogether. Whatever the policy—people oriented or transnational subservient—there is no escaping this indispensable instrument of the state. Therefore, it is the gestalt of the bureaucracy which ought to form an integral part of any holistic strategy for meeting the challenges, both internal and external.

The mindset of the bureaucrat has to be studied in the perspective of the bureaucracy existing within a series of complex layers. The topmost layer is that of the bureaucratic ethos which itself exists within the layer of the governmental environment. This, however, is placed within the larger layer of the socio-economic-politico-cultural environment of India. Again, the individual bureaucrat is himself enclosed within yet another layer. The incredible complexity of these multiple layers of the bureaucrat’s make-up has to be analyzed and understood if an effective intervention for change is to be made.

In a society still polarized between Haves and Have-littles or Have-nots, where the crucial decisions regarding allocation of scarce resources are taken by the Haves and are implemented by a government machinery drawn largely from the same class, how can we expect that commitment to the Directive Principles of State Policy of a Welfare State will be a value close to the heart of the executive drawn from the exploiting class?

Once I searched about views of Mahatma Gandhi on bureaucracy and I found this: Rabindranath Tagore, whom Mahatma Gandhi regarded as the conscience of the nation, was unerring in his bald statement of why the administration had lost credibility:

“It is the mission of civilization to bring unity among people and establish peace and harmony. But in unfortunate India the social fabric is being rent into shreds by unseemly bursts of hooliganism daily growing in intensity right under the very aegis of ‘law and order’. In India so long as no personal injury is inflicted upon any member of the ruling race, this barbarism seems to be assured of perpetuity, making us ashamed to live under such an administration…That I consider a truly civilized administration which impartially serves the common interest of the people. It is the absence of this concept of impartial service in the cause of the general weal which is the evil plaguing our country.”
The tragedy is that Tagore was indicting the colonial administration, but his words hold brutally true for Indian administration fifty years later

The question remains unanswered: “Who will judge, who will punish the judges?” How will accountability of the three pillars of the Constitution be ensured? “Ethical”, “moral”, “spiritual” are words that can no longer be shied away from. After all, by no stretch of logic can the Directive Principles of State Policy be regarded as value-neutral, economic issues. The concerns are profoundly moral, ethical and spiritual.

Note: The views on these issues are entirely personal. I know that these Bureaucrats have worked to develop the administration of out nation and I haven't done anything significantly for the nation to challenge these people.